This document outlines Glastonbury Naturopathic Center LLC, Dr. Helene Pulnik and its healthcare providers’ Policy related to use of Social Media. Please read it to understand how I conduct myself on the Internet as a Naturopathic Physician and Acupuncturist and how you can expect me to respond to various interactions that may occur between us on the Internet. If you have any questions about anything within this document, I encourage you to bring them up when we meet. As new technology develops and the Internet changes, there may be times when I need to update this policy. If I do so, I will notify you in writing of any policy changes and make sure you have a copy of the updated policy.
FRIENDING
I do not accept friend or contact requests from current or former patients or clients on any social networking site (Facebook, Twitter, LinkedIn, etc). I believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our doctor/patient relationship. If you have questions about this, please bring them up when we meet and we can talk more about it. I keep a Facebook Page for my professional practice to allow people to share my blog posts and practice updates with other Facebook users. All of the information shared on this page is available on my website. Note that you are able to subscribe to the page via RSS without liking the page and without creating a visible, public link to my Page.
FOLLOWING
I publish a blog on my website and I post health and wellness news on Facebook and Twitter. I have no expectation that you as a client will want to follow my blog or Twitter stream. My primary concern is your privacy. Use your own discretion in choosing whether to follow me. Note that I will not follow you back. I only follow other health professionals on Facebook and Twitter and I do not follow current or former clients on blogs, Facebook or Twitter. My reasoning is that I believe casual viewing of clients’ online content outside of our doctor/patient relationship can create confusion. In addition, viewing your online activities without your consent and without our explicit arrangement towards a specific purpose could potentially have a negative influence on our working relationship. If there are things from your online life that you wish to share with me, please bring them into your sessions where we can view and explore them appropriately, during the office visit.
INTERACTING
Please do not use SMS (mobile phone text messaging) or messaging on Social Networking sites such as Twitter, Facebook, or LinkedIn to contact me. These sites are not secure and I may not read these messages in a timely fashion. Do not use Wall postings, @replies, or other means of engaging with me in public online if we have an already established doctor/patient relationship. Engaging with me this way could compromise your confidentiality. It may also create the possibility that these exchanges become a part of your legal medical record and will need to be documented and archived in your chart. If you need to contact Dr. Pulnik or any of our health care practitioners between office visits or sessions, the best way to do so is by phone. Please contact the main office at 860-657-4105 during normal office hours, which are Monday Thru Saturday from 10am-5pm.. If you have a true medical emergency after office hours, please go directly to your nearest Emergency Room or call 911.
SCHEDULING
To schedule or change appointments with Dr. Pulnik or any of our health care practitioners, the best way to do so is by phone. Please contact the main office at 860-657-4105 during regular business hours, Monday - Saturday 10am-5pm.
CONCLUSION
Thank you for taking the time to review my Social Media Policy. If you have questions or concerns about any of these policies and procedures or regarding our potential interactions on the Internet, do bring them to my attention so that we can discuss them.